Agenda Sessions

  • Main Agenda
  • Soapbox
  • Franchise
Group 2-1
Tuesday, 30th September 08:00 AM - 09:00 AM
|
The main entrance is located just off Lower Thames Street

Doors Open (Registration) 🎫

8am: Early event access for sponsors

9am: Doors open for all other participants

Tuesday, 30th September 09:30 AM - 09:40 AM
|
The Vaults/Well

Chairperson's Opening Remarks 🗣️

Speakers
Lisa Pilkington
Broadcast & Property journalist
Speaker
Tuesday, 30th September 09:45 AM - 10:00 AM
|
The Vaults/Well

Opening Keynote Address: How Local Leadership can Power Retail, Regeneration & Growth

  • How local identity and strategy drive competitive advantage 
  • Lessons from successful regeneration projects in the UK 
  • Building investor confidence: What the private sector needs from the public sector 
  • Streamlining planning, funding and partnerships 
  • Creating places where people want to live, work, shop and spend time 
Speakers
Tuesday, 30th September 10:00 AM - 10:45 AM
|
The Vaults/Well

Pedestrianising Oxford Street: Examining the Benefits and Costs of Transforming the UK’s Most Iconic Retail Destination

  • Will full pedestrianisation boost footfall and experience, or complicate operations and retail recovery? 
  • What are the practical challenges around servicing, deliveries, and emergency access? 
  • What does a fully pedestrianised Oxford Street mean for experiential retail, meanwhile uses, and activation strategies? 
  • What knock-on effects should we expect for surrounding streets and neighbourhoods? 
  • Is the proposed timeline realistic and what needs to happen to meet it without disruption? 
  • Why are industry opinions so split?  What does this debate reveal about the future of high street design? 
  • What role must landlords, retailers, planners, and the council play in shaping the outcome? 
Speakers
Doug Galbraith
Head of Property
Speaker
Engin Celikbas
Managing Director and Co-Founder
Speaker
Tuesday, 30th September 10:45 AM - 11:30 AM
|
The Vaults / Well

From Blueprint to Boom: How London’s Last Zone 1 Regeneration Will Redefine Retail

Successful regeneration is where Commerce, Culture and Community Converge. This discussion will explore opportunities, pitfalls and lessons from Elephant and Castle’s £4bn transformation anchored by the The Elephant. 

  1. As one of the most underserved retail markets in Central London, how will the regeneration of Elephant & Castle address a £209M retail blind spot and open new catchment opportunities for brands?
  2. Elephant & Castle is now one of the youngest, most affluent, and fast-evolving neighbourhoods in the city. Understanding shifting demographics (eg the rise of “Prosperous Professionals”) and how to future-proof retail strategy and communities.
  3. How to attract the right mix of experience-led retail, F&B, leisure, affordable and cultural tenants to create a destination worth travelling for?
  4. Learning from London & Beyond – What Brixton, Camden, King’s Cross and Canary Wharf got right (and wrong) in creating lasting retail ecosystems.
  5. Risk vs Reward – How retailers and landlords can de-risk early moves into regeneration zones and sustain commercial vibrancy beyond the launch.  
Speakers
Dean of Research and Knowledge Exchange, Professor of Place and Culture
Speaker
Director
Speaker
SH
Executive Chair
Speaker
Deborah Ormo
Retail and People Director
Speaker
Sponsored by
Get Living
Tuesday, 30th September 11:00 AM - 12:00 PM

GRO LIVE | PASTA MAKING WORKSHOP - Powered by Pasta Evangelist 🍝

Tuesday, 30th September 11:30 AM - 2:30 PM
|
The Vaults/Well

Networking Lunch Powered by KERB 🥗

Tuesday, 30th September 12:00 PM - 12:50 PM
|
The Vaults/Well

Franchise growth is accelerating: What’s driving this momentum, and how are brands speeding up site delivery and managing cost?

  • Which sectors are seeing the most franchise activity? 
  • How are leading brands reducing time-to-launch and managing rising costs around planning, fit-out, and legal processes? 
  • What role do agents and landlords play in enabling faster deals, better locations, and smarter site selection? 
  • Adapting franchise models to changing consumer behaviour, staffing challenges, and new operational realities 
  • What lessons can be learned from recent UK and international franchise success stories? 
Speakers
Marcel Portman
Sr. Manager International
Speaker
Oliver Brown
Head of Acquisitions
Speaker
Tuesday, 30th September 1:00 PM - 1:45 PM
|
TBC

Interactive Roundtable: Unlocking Operational Advantage in Food Retail: The role of Industrial Real Estate

Roundtable seats are limited, and pre-registration is required. Applications to participate will be reviewed and confirmed by SEGRO. 

Hosted by SEGRO, this closed-door roundtable aims to foster knowledge sharing, peer-to-peer dialogue, and build a collaborative network to explore the role of industrial real estate for supporting food retail operations. The discussion will focus on:

  • Strategic location and network optimisation
  • Requirements for next-generation production and distribution hubs
  • Opportunities for collaboration on efficient, low-carbon buildings and renewable energy
Speakers
Sally Bruer
Head of EMEA Logistics & Industrial and Retail Research
Speaker
Dan Holford
Head of National Markets
Speaker
Sponsored by
SEGRO
Tuesday, 30th September 2:15 PM - 3:00 PM
|
The Vaults/Well

How are retail leaders using real-time data to inform leasing, location strategy, and customer engagement?

  • What types of data are proving most valuable for leasing, site selection, and tenant mix planning? 
  • How are retailers using data to tailor store strategies and customer experiences? 
  • What role does real-time insight play in adapting to market volatility or changing local dynamics? 
  • How can landlords and agents collaborate more effectively around shared data to support stronger occupier outcomes? 
  • What standout examples show data-driven decision-making in action across the retail property sector? 
Speakers
Toby Tait
Director Asset Management
Speaker
stephen toal
UK Head of Retail & Leisure Insights
Speaker
Paul Davis Headshot 8x8
CEO
Speaker
Tuesday, 30th September 3:00 PM - 4:00 PM

GRO LIVE | Stööki JEWELLERY WORKSHOP - Powered by SEEKD 💍

Tuesday, 30th September 3:00 PM - 3:45 PM
|
The Vaults/Well

Progressive local authorities as active regeneration partners: Which tools, platforms, and mindsets are enabling better collaboration with the private sector?

  • What tools, funding platforms, or digital systems are helping councils identify, market, and progress key sites? 
  • Assessing the benefits of local governments embracing collaboration and investment-readiness 
  • What does an effective public-private partnership look like in 2025 and where are the best examples of success? 
  • How can developers, landlords, and occupiers better engage with councils to unlock stalled projects or underused assets? 
  • What role do national policies and regional bodies play in supporting a more joined-up approach to regeneration? 
Speakers
Stuart Harris
Chief Executive Officer
Speaker
Julie Holden
Place & Partnerships Director
Speaker
Senior Regeneration Officer
Speaker
Alex Nicholson-2
Town Centre Partnership & Events Manager
Speaker
Amy Taylor
Team Manager - Regeneration Opportunities
Speaker
Tuesday, 30th September 3:45 PM - 4:00 PM

Chairperson’s closing remarks, followed by networking drinks at 16:30 🥂

Location: Ground Hall Bar & Terrace

Wednesday, 1st October 08:15 AM - 09:00 AM
|
Terrace

GRO LIVE | YOGA ON THE TERRACE - Powered by TRIYOGA 🧘🏼‍♀️

Wednesday, 1st October 10:00 AM - 10:10 AM
|
The Vaults/Well

Chairperson's Opening Remarks 🗣️

Speakers
Lisa Pilkington
Broadcast & Property journalist
Speaker
Wednesday, 1st October 10:10 AM - 11:00 AM
|
The Vaults/Well

Meet the Leaders in Retail: 5 Burning Questions Facing Retail Real Estate

  • How are industry leaders adapting location strategies as footfall patterns shift and costs climb?

  • With traditional leases under pressure, what does a more resilient portfolio look like?

  • What are some of the biggest risks and calculated gambles worth taking in the next 12 months?

  • Is AI hype or high impact? And what other tech is getting real traction at board level?

  • What will set the winners apart in a market that’s demanding more flexibility, creativity, and collaboration?

Speakers
Paul MArtin
Global Retail Growth Leader, Partner & Managing Director
Speaker
Tim Vallance_Headshot
Head of UK Retail & Leisure
Speaker
Ben Grose - NEW
Head of Retail Leasing & Logistics
Speaker
James Dorling
Director of Property
Speaker
Wednesday, 1st October 11:00 AM - 12:00 PM

GRO LIVE | PASTA MAKING WORKSHOP - Powered by Pasta Evangelist 🍝

Wednesday, 1st October 11:00 AM - 11:45 AM
|
The Vaults/Well

With international retailers still eyeing the UK, how can cities and regions position themselves as launch-ready markets with the right support systems in place?

  • What are international retailers looking for when entering the UK market and which cities are meeting the mark?

  • How can local authorities, landlords, and agents work together to streamline entry and support long-term growth?

  • What infrastructure, consumer insights, and support systems make the difference between a soft launch and a runaway success?

  • How international players perceive the UK compared to other European markets and what gives the UK a competitive edge

  • What lessons can be drawn from successful brand launches and what common pitfalls should be avoided?

Speakers
Josh Rose
Partner
Speaker
Mark Burlton
Managing Director
Speaker
Amir Mashkoor
Director
Speaker
Asset Manager
Speaker
Wednesday, 1st October 11:30 AM - 2:00 PM
|
The Vaults/Well

Networking Lunch Powered by KERB 🥗

Wednesday, 1st October 11:45 AM - 12:30 PM
|
The Vaults/Well

From Market Entry to Expansion: Building Resilient Franchise Growth in the UK

  • Lessons from recent brand launches: what differentiates a smooth rollout from a misstep?
  • Working with landlords, agents, and developers to identify opportunities whilst balancing franchise partner needs?
  • How to scale leasing strategies, logistics and partnerships to support growth across multiple regions?
  • What are the most common challenges during a UK rollout and how are these different to other countries?

 

Speakers
Aaron Britton
Franchise Development Manager
Speaker
Head of Development
Speaker
Suzie McCafferty
Founder & CEO
Speaker
Belinda Remarczyk Headshot
Franchise Director
Speaker
Wednesday, 1st October 1:00 PM - 2:00 PM
|
The Vaults / Well

The GRO Retail Property Awards 2025 (bookable via event app - limited spaces)

Recognising Excellence Across the UK’s Retail Property Sector

  • Outstanding Contribution to the Industry award - Presented to an individual whose visionary leadership, unwavering dedication, and exceptional service have significantly shaped and elevated the retail property sector over the years. This award celebrates a career of groundbreaking achievements, innovation, and positive influence-recognizing sustained impact, mentorship, and a legacy that has driven transformation within our industry

  • Deal Maker of the year – celebrating an agency or individual who secured a game-changing leasing deal or investment deal.

  • Fastest Growing Real Estate Company - For an outstanding company that has demonstrated consistent growth, innovation and impact in the retail, leisure or hospitality sector.

  • Retailer Growth Excellence Award – Voted by the attendees of the Soapbox sessions: Out of Town, High Streets and Shopping Centres, Franchise.

  • Emerging Retailer of the year – Voted by the attendees of the Soapbox sessions: International Entrants and Start Ups.
Wednesday, 1st October 1:00 PM - 2:00 PM

GRO LIVE | REBLOOM, A FLORAL JEWELLERY WORKSHOP - Powered by SEEKD 🌸

Wednesday, 1st October 2:00 PM - 2:30 PM
|
The Vaults/Well

Unlocking space for independents remains key to high street revival, so what practical steps are agents, councils, and landlords taking to make it easier?

  • What are the biggest barriers independents face when trying to secure retail space and how can they be removed?

  • How are agents, landlords, and councils adapting lease terms, incentives, and communication to better support small businesses?

  • The role of new platforms, match-making tools and events to help reduce friction

  • How can local authorities balance commercial viability with the social and economic value independents offer?

  • What standout examples show independents thriving thanks to the right support and collaboration?

_New Website Brief - 2025 1
Tuesday, 30th September 10:00 AM - 10:05 AM
|
Ground Floor

SOAPBOX SESSIONS 🎤

Soapbox is Back! Bigger, Better, and Full of Business Opportunity!

Soapbox returns this Autumn, once again delivering a unique platform designed to drive real business growth. This year, we’re expanding the stage to feature a dynamic mix of brands, from startups to established brands, franchise operators and internationals offering attendees a powerful opportunity to discover, connect, and collaborate.

Tuesday, 30th September 10:30 AM - 11:15 AM
|
Ground Floor

SOAPBOX: Franchise

Speakers
image
Head of Operations
Speaker
image
Chief Executive Officer and Founder
Speaker
image
Franchise Development Manager
Speaker
image
Acquisition Manager
Speaker
image
Commercial Director, Snap Fitness EMEA
Speaker
Tuesday, 30th September 11:45 AM - 12:30 PM
|
Ground Floor

SOAPBOX

Speakers
image
Head of Expansion
Speaker
image
Director
Speaker
image
Head of Operations & Franchising
Speaker
image
Director Travel Roadside
Speaker
Tuesday, 30th September 2:00 PM - 2:45 PM
|
Ground Floor

SOAPBOX: International

Speakers
image
Head of Epansion
Speaker
image
SVP Real Estate
Speaker
image
International Franchise Development Officer
Speaker
image
CEO & Founder
Speaker
Wednesday, 1st October 11:45 AM - 12:30 PM
|
The Vaults/Well

SOAPBOX: RETAIL PROPTECH

Speakers
image
Product Director
Speaker
image
Managing Director - Head of Data Commercialisation
Speaker
image
Enterprise Account Executive
Speaker
image
Sales Manager
Speaker
Group 95-1
Tuesday, 30th September 10:30 AM - 11:15 AM
|
Ground Floor

SOAPBOX: Franchise

Speakers
image
Head of Operations
Speaker
image
Chief Executive Officer and Founder
Speaker
image
Franchise Development Manager
Speaker
image
Acquisition Manager
Speaker
image
Commercial Director, Snap Fitness EMEA
Speaker
Tuesday, 30th September 12:00 PM - 12:50 PM

Franchise growth is accelerating: What’s driving this momentum, and how are brands speeding up site delivery and managing cost?

  • Which sectors are seeing the most franchise activity? 
  • How are leading brands reducing time-to-launch and managing rising costs around planning, fit-out, and legal processes? 
  • What role do agents and landlords play in enabling faster deals, better locations, and smarter site selection? 
  • Adapting franchise models to changing consumer behaviour, staffing challenges, and new operational realities 
  • What lessons can be learned from recent UK and international franchise success stories? 
Speakers
image
Sr. Manager International
Speaker
image
Head of Acquisitions
Speaker
Wednesday, 1st October 11:45 AM - 12:30 PM
|
The Vaults/Well

From Market Entry to Expansion: Building Resilient Franchise Growth in the UK

  • Lessons from recent brand launches: what differentiates a smooth rollout from a misstep?
  • Working with landlords, agents, and developers to identify opportunities whilst balancing franchise partner needs?
  • How to scale leasing strategies, logistics and partnerships to support growth across multiple regions?
  • What are the most common challenges during a UK rollout and how are these different to other countries?
Speakers
image
Franchise Development Manager
Speaker
image
Head of Development
Speaker
image
Founder & CEO
Speaker
image
Franchise Director
Speaker